Discussão sobre questões que impactam nos processos produtivos (quer em processo contínuo, produção de produtos acabados, ou serviços) considerando: aspectos humanos do trabalho; aspectos organizacionais do trabalho. Os sistemas de produção e seus impactos no sistema técnico, humano e organizacional. As visões tradicionais (taylorismo/fordismo), da produção enxuta e sociotécnica e os impactos na organização do trabalho e sociedade.

Objetivos

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Programa

1. Histórico do desenvolvimento da Ergonomia

Diferentes definições e conceituações do sistema humano-máquina, desde o processo artesanal passando pela revolução industrial até a era da informática.

Método

Serão apresentadas aulas expositivas, realizados estudos de casos, debates, projeções, etc.

Avaliação

Bibliografia

CASEY, S.M (1993)  Set phasers on stun and other true tales of design, technology, and human error. Santa Barbara, Aegean.

CHRISTOFFERSEN, K.; WOODS, D. D. How complex human-machine system fail: putting “human error” in context. In: KARWOWSKI,W.; MARRAS, W. S. (Eds.)  The occupational ergonomics handbook. Boca Raton, FL: CRC Press, 1999. p. 585-600.

DEKKER, S. The field guide to human error investigations. London: Ashgate, 2002.

HOLLNAGEL, E., WOODS, D.D. and LEVESON, N., editors. (2006). Resilience Engineering: Concepts and Precepts. London: Ashgate.

HOLLNAGEL, E.; WOODS, D.D. (2005). Joint cognitive systems: foundations of cognitive systems engineering. Boca Raton: CRC/Taylor & Francis,

HOLLNAGEL, E.,  Handbook of Cognitive Task Design. In press.

HSE - Health & Safety Executive. Root causes analysis: literature review. Contract Research Report 325. HSE: Norwich, 2001.

KROEMER, K. H. E.; GRANDJEAN, E. (1997) Fitting the task to the human. A textbook of    occupational ergonomics. London: Taylor & Francis. 416 p.

MORAY, N. (1986) Monitoring behaviour and supervisory control. In K.R. Boff, L. Kaufman, & J. P. Thomas (Eds.) Handbook of perception and human performance Vol. 2 New York: Wiley.

POLET, P.; VANDERHAEGEN, F.; AMALBERTI, R. (2003) Modelling border-line tolerated conditions of use (BTCU) and associated risks. Safety Science, v. 41, p. 111-136.

RASMUSSEN, J. & LIND, M. (1981) Coping with complexity. Riso-M-2293. Denmark:Riso National Laboratory.

RASMUSSEN, J. & VICENTE, K.J. (1987) Cognitive control of human activities and errors: implications for ecological interface design. RISO -M-2660. Denmark: Riso National Laboratories.

RASMUSSEN, J. (1983) Skills, rules, knowledge: signals, signs, and symbols and other distinctions in human performance models. IEEE Transactions on systems, man, and cybernetics. SMC - 13: 257-267.

RASMUSSEN, J. Human errors: a taxonomy for describing human malfunction in industrial installations. Journal of Occupational Accidents, v. 4, p. 311-333, 1982.

RASMUSSEN, J. (1997) Risk management in a dynamic society: a modeling problem. Safety Science, v.27, n.2/3, p. 183-213, 1997.

REASON, J. (1990) Human error. Cambridge: Cambridge University Press.

REASON, J. Managing the risks of organizational accidents. Aldershot, UK: Ashgate, Burlington, 252 p. 

REASON, J.; PARKER, D.; LAWTON, R. Organizational controls and safety: the varieties of rule-related behaviour. Journal of Occupational and Organizational Psychology, v. 71, p. 289(1), 1998.

ROBERTSON, I.T. (1985) Human information-processing strategies and style. Behaviour and Information Technology, 14, 1, 19-29.

SHERIDAN, T.B. (1987) Supervisory control. In G. Salvendy (Ed.) Handbook of human factors (pp. 1243-1268) New York: Wiley

SPERANDIO, J. (1980) La psychology en ergonomie. Paris, PUF.

UNIVERSITÉ DE PARIS 1 (1981)  L’image operative. Actes d’un séminaire (1-5 juin 1981) et recueil dárticles de D. OCHANINE.

VAN DER VEER, G.C.., TAUBER, M.J., WAERN, Y., & VAN MUYLUK, B. (1985) On the interaction between system and user characteristics. Behaviour and Information Technology, 4, 4, 289-308.

VICENTE, K. (2004) The human Factor: revolutionizing the way we live with yechnology: Vintage Canada.

VICENTE, K.J.  (1990)  Coherence- and correspondence-driven work domains: implications for systems design. Behaviour & Information Technology, 9(6):493-502

VICENTE, K.J. & RASMUSSEN J. (1988a) The cognitive architecture of decision support systems for industrial process control. Riso-M-2696. Denmark: Riso National Laboratory.

WICKENS, C.D. (1984)  Engineering psychology and human performance.  Columbus, OH:  Merrill.

WISNER A. (1994) A inteligência no trabalho; textos selecionados em ergonomia. São Paulo, Fundacentro.

WOODS, D.D.; HOLLNAGEL, E. (2006) Joint cognitive systems: patterns in cognitive systems engineering. Boca Raton: CRC/Taylor & Francis.

Cronograma

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